SHIPPING & DELIVERY POLICY

Last Updated: 17 September 2026

JharPlus Store primarily provides digital educational products. This Shipping & Delivery Policy explains how purchased products are delivered to customers.

  1. DIGITAL DELIVERY

Most products available on JharPlus Store are digital products.

Digital products are delivered electronically and do not require physical shipping or courier delivery.

  1. NO PHYSICAL SHIPPING

Unless a product page specifically states otherwise, no physical book, printed notes, printed study material or physical parcel will be shipped.

  1. DELIVERY METHODS

Depending on the product, digital delivery may be provided through:

  • Download link
  • Email
  • Customer account
  • Website download section
  • Another electronic delivery method specified on the product page
  1. DELIVERY TIME

Digital products are generally made available after successful payment verification and order confirmation.

The exact delivery method and timing may vary depending on the product and technical systems used.

  1. EMAIL DELIVERY

If a digital product is delivered by email, customers should check their:

  • Inbox
  • Spam folder
  • Promotions folder
  • Updates folder

Customers should also ensure that the email address provided during checkout is correct.

  1. DOWNLOAD ACCESS

Customers are responsible for having a suitable device, internet connection and compatible software required to download and access digital products.

  1. DOWNLOAD PROBLEMS

If payment was successfully completed but you cannot access or download your purchased product, please contact us at:

contact@jharplus.com

Please provide:

  • Order number
  • Product name
  • Email address used during purchase
  • Payment or transaction reference
  • Description of the problem
  1. FAILED DIGITAL DELIVERY

If a purchased digital product has not been delivered or made accessible after successful payment, please contact customer support.

We will verify the order and payment details and provide an appropriate resolution.

  1. PHYSICAL PRODUCTS

If physical products are offered in the future, applicable shipping charges, delivery timelines and shipping conditions will be clearly mentioned on the relevant product page and/or checkout page.

  1. CONTACT US

For shipping or delivery-related support:

Customer Support:
contact@jharplus.com

General Enquiries:
jharplus1@gmail.com

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